Company details
Tradehavenglobal is the trading name of a business registered in Australia. Our registered and trading address is 400 Ruthven Street, Toowoomba City QLD 4350.
You can reach the office on +61 7 4638 2915 or by email at tradehavenglobal@gmail.com. Business hours are Monday to Friday, 7:30am to 5:00pm AEST, and Saturday mornings by appointment.
Registrations
- Australian Business Number: 74 291 806 512
- Australian Company Number: 631 470 928
- GST registration active since 2016
- Public liability cover held at $20 million
The owner and responsible manager is Wayne Brackenridge. Registration certificates can be supplied on request for procurement or tender purposes.
Regulatory disclosures
Workshop equipment we supply and install is covered by Australian Standards where those standards exist, including AS 1418 for lifting equipment and AS 1210 for pressure vessels. Load test certificates are issued for every hoist we commission.
Electrical connection work is carried out by licensed contractors under their own compliance certificates. Tradehavenglobal coordinates that work but does not perform it.
GDPR and European visitors
Our services are aimed at Australian businesses, but we accept enquiries from elsewhere. If you are in the European Economic Area, the General Data Protection Regulation applies to how we handle your personal information.
That means you can request access, correction, erasure, restriction of processing or a copy of your data in a portable format. You can object to processing at any time, and consent you have given can be withdrawn without affecting past lawful use.
The full detail of what we hold and why is set out in our Privacy Policy, which should be read as part of this page.
Complaints and contact
Raise any legal or regulatory concern with us first by emailing tradehavenglobal@gmail.com. We respond within five business days and aim to resolve matters without escalation.
Information about how we handle personal data also sits with the Office of the Australian Information Commissioner, and consumers in any state can lodge a dispute with the relevant consumer affairs body.